E :dbipuc.principal2021@gmail.com

Our commitment to maintaining a supportive and equitable campus environment for all students.
[/et_pb_text][et_pb_button button_text=”Learn More” _builder_version=”4.27.5″ _module_preset=”ab15fb74-61a3-43aa-96b3-41e09aeef654″ custom_button=”on” button_text_size=”14px” button_text_color=”#1e3800″ button_bg_color=”#FFFFFF” button_border_width=”0px” button_border_radius=”100px” button_font=”Proza Libre|700|||||||” custom_padding=”12px|24px|12px|24px|true|true” hover_enabled=”0″ locked=”off” global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][/et_pb_button][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.27.5″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ background_color=”#FFFFFF” custom_margin=”8%||||false|false” custom_padding=”0px||0px||true|false” hover_enabled=”0″ border_radii=”off||6px||” border_radii_tablet=”off||6px||” border_radii_phone=”off||6px||” border_radii_last_edited=”on|desktop” box_shadow_style=”preset4″ box_shadow_horizontal=”-31vw” box_shadow_vertical=”0px” box_shadow_color=”#FFFFFF” global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ custom_padding=”30px||||false|false” custom_padding_tablet=”40px|20px|40px||true|false” custom_padding_phone=”30px||30px||true|true” custom_padding_last_edited=”off|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Quick Resolution” use_icon=”on” font_icon=”||fa||900″ icon_color=”gcid-primary-color” icon_placement=”left” image_icon_width=”24px” content_max_width=”100%” _builder_version=”4.24.3″ _module_preset=”1ea53d41-9439-472c-8d8b-7bddb3bf9444″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”14px” header_line_height=”1.5em” body_font=”Proza Libre|Proza Libre_weight|||||||” body_text_color=”#3c3a47″ body_line_height=”1.75em” body_link_text_color=”gcid-primary-color” animation=”off” hover_enabled=”0″ header_font_size_tablet=”13px” header_font_size_phone=”13px” header_font_size_last_edited=”off|desktop” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”off|desktop” border_radii_image=”on|6px|6px|6px|6px” global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]Addressing issues swiftly at the departmental level for immediate solutions.
[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ custom_padding=”30px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Centralized Support” use_icon=”on” font_icon=”||fa||900″ icon_color=”gcid-primary-color” icon_placement=”left” image_icon_width=”24px” content_max_width=”100%” _builder_version=”4.24.3″ _module_preset=”1ea53d41-9439-472c-8d8b-7bddb3bf9444″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”14px” header_line_height=”1.5em” body_font=”Proza Libre|Proza Libre_weight|||||||” body_text_color=”#3c3a47″ body_line_height=”1.75em” body_link_text_color=”gcid-primary-color” animation=”off” header_font_size_tablet=”13px” header_font_size_phone=”13px” header_font_size_last_edited=”off|desktop” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”off|desktop” border_radii_image=”on|6px|6px|6px|6px” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]Direct access to the Grievance Redressal Cell for unresolved concerns.
[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ custom_padding=”30px||||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”Comprehensive Oversight” use_icon=”on” font_icon=”||fa||900″ icon_color=”gcid-primary-color” icon_placement=”left” image_icon_width=”24px” content_max_width=”100%” _builder_version=”4.24.3″ _module_preset=”1ea53d41-9439-472c-8d8b-7bddb3bf9444″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”14px” header_line_height=”1.5em” body_font=”Proza Libre|Proza Libre_weight|||||||” body_text_color=”#3c3a47″ body_line_height=”1.75em” body_link_text_color=”gcid-primary-color” animation=”off” header_font_size_tablet=”13px” header_font_size_phone=”13px” header_font_size_last_edited=”off|desktop” body_font_size_tablet=”15px” body_font_size_phone=”14px” body_font_size_last_edited=”off|desktop” border_radii_image=”on|6px|6px|6px|6px” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]Principal and management involvement for critical issues.
[/et_pb_blurb][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Text” _builder_version=”4.18.0″ _module_preset=”default” locked=”off” collapsed=”on” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”3_5,2_5″ custom_padding_last_edited=”on|desktop” _builder_version=”4.24.3″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ custom_padding=”60px|60px|60px|60px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” border_radii=”on|6px|6px|6px|6px” border_width_all=”2px” border_color_all=”gcid-828accbb-1ed2-407d-95be-20ab4e191566″ global_colors_info=”{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22,%22color%22%93,%22gcid-7cadd8b3-5228-48e4-90c4-212d09232f7b%22:%91%22header_text_color%22,%22color%22%93,%22gcid-9a15b43a-75da-4015-a522-d0ef1179ded7%22:%91%22body_text_color%22%93,%22gcid-828accbb-1ed2-407d-95be-20ab4e191566%22:%91%22border_color_all%22%93}” theme_builder_area=”post_content”][et_pb_column type=”3_5″ _builder_version=”4.18.0″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Introduction to Our Grievance Redressal Cell” _builder_version=”4.27.5″ _module_preset=”c33f07d9-41e0-421a-8799-5799df695cce” title_level=”h2″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#FFFFFF” title_font_size=”50px” title_line_height=”1.2em” custom_margin=”||10px||false|false” hover_enabled=”0″ title_font_size_tablet=”28px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content” background_color=”#1e3800″ sticky_enabled=”0″][/et_pb_heading][et_pb_text quote_border_color=”gcid-secondary-color” _builder_version=”4.24.3″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”gcid-primary-color” quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]At Don Bosco Independent PU College, our Grievance Redressal Cell is dedicated to ensuring student welfare through a structured approach to addressing concerns. Comprising five dedicated members, the cell is committed to resolving grievances at individual, class, and institutional levels.
[/et_pb_text][/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.18.0″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text quote_border_color=”gcid-secondary-color” _builder_version=”4.24.3″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”gcid-primary-color” quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]We strive to create an environment where every student’s voice is heard, fostering transparency and fairness across our campus. Our proactive measures ensure that all issues are addressed promptly and effectively.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Text & Image” _builder_version=”4.18.0″ _module_preset=”default” locked=”off” collapsed=”on” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.18.0″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_image src=”https://images.unsplash.com/photo-1577896851231-70ef18881754?ixid=M3w1ODkyNzF8MHwxfHNlYXJjaHw1fHxncm91cCUyMGRpc2N1c3Npb24lMjBjbGFzc3Jvb218ZW58MHwwfHx8MTc3MTg1MDM3MXww&ixlib=rb-4.1.0&fm=webp&fit=crop&crop=entropy&w=1080&h=600&q=20&dpr=2″ title_text=”1080×600″ _builder_version=”4.25.2″ _module_preset=”1cc6152f-565c-4c4d-b0c9-cf8c9576c341″ border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset3″ box_shadow_vertical=”40px” box_shadow_blur=”112px” box_shadow_spread=”-24px” box_shadow_color=”rgba(0,0,0,0.12)” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ custom_padding=”5%||5%||true|false” custom_padding_tablet=”0%||0%||true|false” custom_padding_phone=”0%||0%||true|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Understanding the Redressal Hierarchy” _builder_version=”4.27.5″ _module_preset=”c33f07d9-41e0-421a-8799-5799df695cce” title_level=”h2″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#FFFFFF” title_font_size=”50px” title_line_height=”1.2em” custom_margin=”||10px||false|false” hover_enabled=”0″ title_font_size_tablet=”28px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content” background_color=”#1e3800″ sticky_enabled=”0″][/et_pb_heading][et_pb_text quote_border_color=”gcid-secondary-color” _builder_version=”4.24.2″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”gcid-primary-color” quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”]Our grievance redressal process is structured into three levels to ensure comprehensive coverage and resolution of issues:
[/et_pb_text][et_pb_button button_text=”Explore More” _builder_version=”4.23.1″ _module_preset=”1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”gcid-primary-color” button_border_width=”0px” button_border_radius=”100px” button_font=”Proza Libre|700|||||||” custom_padding=”12px|24px|12px|24px|true|true” global_colors_info=”{}” custom_padding__hover_enabled=”off|desktop” custom_padding__hover=”|28px||20px|true|false” theme_builder_area=”post_content”][/et_pb_button][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.23.1″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ custom_padding=”5%||5%||true|false” custom_padding_tablet=”0%||0%||true|false” custom_padding_phone=”0%||0%||true|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Three-Tiered Approach” _builder_version=”4.27.5″ _module_preset=”c33f07d9-41e0-421a-8799-5799df695cce” title_level=”h2″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#FFFFFF” title_font_size=”50px” title_line_height=”1.2em” custom_margin=”||10px||false|false” hover_enabled=”0″ title_font_size_tablet=”28px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content” background_color=”#1e3800″ sticky_enabled=”0″][/et_pb_heading][et_pb_text quote_border_color=”gcid-secondary-color” _builder_version=”4.24.2″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”gcid-primary-color” quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”]Level 1: Departmental Resolution – Class Mentors and Heads of Departments handle initial grievances for quick solutions. Level 2: Institutional Cell – Unresolved issues are escalated to our Grievance Redressal Cell for further action. Level 3: Principal & Management – Critical issues are addressed by the Principal and management, ensuring thorough resolution.
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header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]Submit your concern through one of our available channels.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.25.1″ _module_preset=”default” border_color_all=”rgba(0,0,0,0.08)” border_width_bottom=”2px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Step 2″ module_class=”ai_ignore_all” _builder_version=”4.25.1″ _module_preset=”8c21dae4-c59d-4c2b-958c-0e045c7f06d6″ title_level=”h4″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#0e0c19″ title_font_size=”24px” title_line_height=”1.4em” custom_margin=”||10px||false|false” title_font_size_tablet=”18px” title_font_size_phone=”15px” title_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_heading][/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text quote_border_color=”gcid-secondary-color” _builder_version=”4.25.2″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”gcid-primary-color” quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]Your grievance is reviewed by the appropriate department.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.25.1″ _module_preset=”default” border_color_all=”rgba(0,0,0,0.08)” border_width_bottom=”2px” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Step 3″ module_class=”ai_ignore_all” _builder_version=”4.25.1″ _module_preset=”8c21dae4-c59d-4c2b-958c-0e045c7f06d6″ title_level=”h4″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#0e0c19″ title_font_size=”24px” title_line_height=”1.4em” custom_margin=”||10px||false|false” title_font_size_tablet=”18px” title_font_size_phone=”15px” title_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_heading][/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text quote_border_color=”gcid-secondary-color” _builder_version=”4.25.2″ _module_preset=”2c55a9c4-feed-423b-9edb-ae0b5b365cac” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#3c3a47″ text_font_size=”16px” text_line_height=”1.75em” link_font=”|Proza Libre_weight|||||||” link_text_color=”gcid-primary-color” quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#0e0c19″ header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#0e0c19″ header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#0e0c19″ header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#0e0c19″ header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#0e0c19″ header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#0e0c19″ header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#0e0c19″ header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”]Receive a resolution or further guidance from our team.
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_button button_text=”Learn More” _builder_version=”4.25.1″ _module_preset=”1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206″ custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”gcid-primary-color” button_border_width=”0px” button_border_radius=”100px” button_font=”Proza Libre|700|||||||” custom_padding=”12px|24px|12px|24px|true|true” global_colors_info=”{}” custom_padding__hover_enabled=”off|desktop” custom_padding__hover=”|28px||20px|true|false” theme_builder_area=”post_content”][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Text” _builder_version=”4.24.3″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0.5) 0%|rgba(0,0,0,0.75) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(0,0,0,0.5)” background_color_gradient_end=”rgba(0,0,0,0.75)” background_image=”https://images.unsplash.com/photo-1573166364839-1bfe9196c23e?ixid=M3w1ODkyNzF8MHwxfHNlYXJjaHw3fHxkZWRpY2F0ZWQlMjBwcm9mZXNzaW9uYWxzJTIwbWVldGluZ3xlbnwwfDB8fHwxNzcxODUwMzcyfDA&ixlib=rb-4.1.0&fm=webp&fit=crop&crop=entropy&w=1920&h=1080&q=20&dpr=2″ parallax=”on” custom_padding=”8%||8%||true|false” locked=”off” collapsed=”on” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.24.2″ _module_preset=”5138c454-be54-4233-bd3b-f8e6a8747976″ locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16.1″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Our Commitment to You” _builder_version=”4.24.3″ _module_preset=”f0c675ea-2574-4d0e-b725-30f8550a8550″ title_level=”h4″ title_font=”Proza Libre|Cormorant Garamond_weight||on|||||” title_text_color=”#FFFFFF” title_font_size=”14px” title_letter_spacing=”1px” title_line_height=”1.4em” custom_margin=”||10px||false|false” title_font_size_tablet=”13px” title_font_size_phone=”13px” title_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_heading][et_pb_heading title=”Dedicated to Resolving Every Concern Efficiently” _builder_version=”4.24.3″ _module_preset=”c33f07d9-41e0-421a-8799-5799df695cce” title_level=”h2″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#FFFFFF” title_font_size=”50px” title_line_height=”1.2em” custom_margin=”||10px||false|false” title_font_size_tablet=”28px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_heading][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Call to Action” _builder_version=”4.18.0″ _module_preset=”default” locked=”off” collapsed=”on” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”3_5,2_5″ make_equal=”on” custom_padding_last_edited=”on|desktop” _builder_version=”4.27.5″ _module_preset=”333b8a65-5730-490d-b80e-51611171c668″ background_color=”#1e3800″ custom_padding=”60px|60px|60px|60px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”20px|20px|20px|20px|true|true” hover_enabled=”0″ border_radii=”on|6px|6px|6px|6px” global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][et_pb_column type=”3_5″ _builder_version=”4.17.6″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Reach Out to Us” _builder_version=”4.24.3″ _module_preset=”c33f07d9-41e0-421a-8799-5799df695cce” title_level=”h2″ title_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” title_text_color=”#FFFFFF” title_font_size=”50px” title_line_height=”1.2em” custom_margin=”||10px||false|false” title_font_size_tablet=”28px” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_heading][et_pb_text quote_border_color=”#FFFFFF” _builder_version=”4.24.2″ _module_preset=”0504de1e-f5ff-4281-ba60-cbbe4edf98bc” text_font=”Proza Libre|Proza Libre_weight|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.75em” link_font=”||||on||||” link_text_color=”#FFFFFF” quote_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” quote_text_color=”#FFFFFF” header_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_text_color=”#FFFFFF” header_font_size=”72px” header_line_height=”1.15em” header_2_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”50px” header_2_line_height=”1.2em” header_3_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”32px” header_3_line_height=”1.3em” header_4_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_4_text_color=”#FFFFFF” header_4_font_size=”24px” header_4_line_height=”1.4em” header_5_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_5_text_color=”#FFFFFF” header_5_font_size=”18px” header_5_line_height=”1.4em” header_6_font=”Cormorant Garamond|Cormorant Garamond_weight|||||||” header_6_text_color=”#FFFFFF” header_6_line_height=”1.5em” custom_margin=”||||false|false” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”24px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”28px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” header_3_font_size_tablet=”22px” header_3_font_size_phone=”17px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”18px” header_4_font_size_phone=”15px” header_4_font_size_last_edited=”on|tablet” header_5_font_size_tablet=”15px” header_5_font_size_phone=”14px” header_5_font_size_last_edited=”on|desktop” header_6_font_size_tablet=”13px” header_6_font_size_phone=”13px” header_6_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22,%22link_text_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22,%22icon_color%22,%22link_text_color%22%93}” theme_builder_area=”post_content”]We encourage you to share your concerns with us. Our team is here to listen and assist you in every possible way. Your feedback is invaluable in helping us improve our services.
[/et_pb_text][/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.18.0″ _module_preset=”73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_button button_text=”Have a Concern? Contact Us” button_alignment=”right” _builder_version=”4.27.5″ _module_preset=”ab15fb74-61a3-43aa-96b3-41e09aeef654″ custom_button=”on” button_text_size=”14px” button_text_color=”#1e3800″ button_bg_color=”#FFFFFF” button_border_width=”0px” button_border_radius=”100px” button_font=”Proza Libre|700|||||||” custom_padding=”12px|24px|12px|24px|true|true” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]